Made to Order products are those that we make especially for you, to your requested specifications. You can often choose the colour, size, and model of your Made to Order product and we build it to your exact design so be sure to double check the selections you make before you add the product ot your basket.
Unfortunately, we can't deliver Made to Order items above more than one flight of stairs, but we can deliver items past the first floor if a lift is available. Please check the dimensions of the product and ensure it's small enough to fit through your front door and to the oom of your choice.
As we build the item just for you, Made to Order products are excluded from our standard cooling off or change of mind policies. It takes 48 hours for us to process your order before we begin to make your product for you. After this time, all Made to Order products are non-returnable and cannot be cancelled.