We take care to ensure your order arrives in perfect condition. If any items are damaged or incomplete when they reach you, please contact our Customer Care team immediately and one of our agents will be happy to assist you.
If you don’t receive your items within 14 working days of receiving a Dispatch Confirmation email, please contact our Customer Care team quoting your order number, and we will open an investigation with the appropriate courier.
Unfortunately, we can't refund items that have become damaged after arrival through misuse, wear and tear or accidents.